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The Happy Index
- Lessons in Upside-Down Management
- Narrated by: James Timpson
- Length: 6 hrs and 40 mins
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Summary
Discover the secrets of upside-down management and doing the right thing with James Timpson's The Happy Index.
With over 2,000 locations across the UK and overseeing multiple operations daily for the past two decades, it’s fair to say that the CEO of the family-owned Timpson business knows a thing or two about running a successful company.
What makes James Timpson’s approach to collaboration, profit and success is simple: let the people you hire run your business.
That might seem like a simple concept to a CEO, manager or director but if you think about the hundreds of meetings, hours lost from your day by responding to emails, signing off on projects and more, you will notice that you are still working in a traditional, top-down mindset. Doing this means the team you work with only see themselves as a cog in the machine instead of the trusted, valued colleagues that they are.
The Happy Index is structured into lessons that will equip you and the people you work with, with the tools and tactics to re-evaluate the ways you manage your business. Offering insight into the ways in which James has overseen the family business, he firmly believes that you will see the benefits of working with an upside-down mindset, not only for financial success but also your team’s wellbeing and happiness.
Really, though, it’s easy. Turn up on time. Trust your team. Do your work.
What listeners say about The Happy Index
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- Littleflo
- 18-08-24
If only more CEOs were like James
Several times I had a lump in my throat through this book. Flowers for weddings, contribution to charity monies raised, the MH support the acknowledgment of women struggling with menopause. I want to work for this organisation. Please buy the book and support the great cause the profits go to support.
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- Sharon H.
- 04-09-24
Simple, considerate leadership
Easy to listen and understand, with a different approach to most companies showing a trusting and considerate view. Thoroughly enjoyed this book and will use many aspects in my role.
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- Mrs T Poore
- 21-02-24
A long time coming, and worth the wait
James' engaging manner and thorough, yet simple description of leading, managing and business strategy is a refreshing and accessible switch from the significant majority of 'business books'. Although focused on retail, the approaches are transferable across sectors and industries.
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