Professional Services
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Managing the Professional Service Firm
- By: David H. Maister
- Narrated by: B. J. Harrison
- Length: 13 hrs and 27 mins
- Unabridged
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International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals.
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Managing the Professional Service Firm
- Narrated by: B. J. Harrison
- Length: 13 hrs and 27 mins
- Release date: 31-07-24
- Language: English
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International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms....
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Regular price: £35.99 or 1 Credit
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Selling Professional Services the Sandler Way
- Or, Nobody Ever Told Me I’d Have to Sell!
- By: Chuck Polin, Evan Polin, David Mattson - foreword
- Narrated by: Tom Parks
- Length: 5 hrs and 39 mins
- Unabridged
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Years ago, developing and sustaining a book of business was not as big a problem for accountants, attorneys, financial planners, and other professionals as it is today. Clients were more loyal to the firms they worked with, and unlikely to shop your services, compare rates, or jump ship. Times have changed! And if you don't change along with them...well, you're not going to enjoy yourself or have as much control over your career as you deserve. Believe it or not, you can enjoy the process of expanding your client base.
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Selling Professional Services the Sandler Way
- Or, Nobody Ever Told Me I’d Have to Sell!
- Narrated by: Tom Parks
- Length: 5 hrs and 39 mins
- Release date: 08-12-20
- Language: English
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Years ago, developing and sustaining a book of business was not as big a problem for accountants, attorneys, financial planners, and other professionals as it is today. Clients were more loyal to the firms they worked with, and unlikely to shop your services, compare rates, or jump ship....
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The Boutique
- How to Start, Scale, and Sell a Professional Services Firm
- By: Greg Alexander
- Narrated by: Greg Alexander
- Length: 4 hrs and 49 mins
- Unabridged
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We are in the golden era of boutiques. The business models of your clients are being disrupted. This makes it virtually impossible for them to have all the required expertise in-house. They are looking for external expertise. They have big budgets to spend. Clients are buying from boutiques in record numbers. The sun is shining. Time to make hay.
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Outstanding Book on Boutiques
- By Chris B on 30-11-21
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The Boutique
- How to Start, Scale, and Sell a Professional Services Firm
- Narrated by: Greg Alexander
- Length: 4 hrs and 49 mins
- Release date: 22-03-21
- Language: English
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We are in the golden era of boutiques. Clients are buying from boutiques in record numbers. The sun is shining. Time to make hay....
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The Customer Success Professional's Handbook
- How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
- By: Ashvin Vaidyanathan, Ruben Rabago
- Narrated by: Daniel Henning
- Length: 7 hrs and 22 mins
- Unabridged
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The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance. That's because if you want to compete and thrive in this new environment, you need to put the customer at the center of your strategy. You need to recognize you're no longer selling just a product. You're selling an outcome.
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really good overview of CS
- By Roz on 12-06-22
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The Customer Success Professional's Handbook
- How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
- Narrated by: Daniel Henning
- Length: 7 hrs and 22 mins
- Release date: 24-03-20
- Language: English
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The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance....
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Professional Services Marketing
- How the Best Firms Build Premier Brands, Thriving Lead Generation Engines, and Cultures of Business Development Success
- By: Mike Schultz, John Doerr
- Narrated by: Joe Barrett
- Length: 9 hrs and 5 mins
- Unabridged
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As Darwin famously observed, the beaks of each generation of Galapagos Island finches change to accommodate shifting food resources, allowing the birds to survive by adapting their capabilities to the new environment. Today's business people should take note: In the post-crisis economy, traditional career strategies spell professional extinction, but the fluid new "gig economy" offers tremendous potential for anyone willing to adapt.
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Professional Services Marketing
- How the Best Firms Build Premier Brands, Thriving Lead Generation Engines, and Cultures of Business Development Success
- Narrated by: Joe Barrett
- Length: 9 hrs and 5 mins
- Release date: 09-07-20
- Language: English
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As Darwin famously observed, the beaks of each generation of Galapagos Island finches change to accommodate shifting food resources, allowing the birds to survive by adapting their capabilities to the new environment....
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Regular price: £18.99 or 1 Credit
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How to Win Client Business When You Don't Know Where to Start
- A Rainmaking Guide for Consulting and Professional Services
- By: Doug Fletcher
- Narrated by: Barry Abrams
- Length: 7 hrs and 17 mins
- Unabridged
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How to Win Client Business When You Don't Know Where to Start provides a masterclass in teaching the practical techniques and concrete strategies that professional services providers were never taught in school or on the job. Pragmatic lessons take the place of the vaguely defined principles found in competing books to turn listeners from sales novices into rainmakers.
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How to Win Client Business When You Don't Know Where to Start
- A Rainmaking Guide for Consulting and Professional Services
- Narrated by: Barry Abrams
- Length: 7 hrs and 17 mins
- Release date: 07-12-21
- Language: English
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How to Win Client Business When You Don't Know Where to Start: A Rainmaking Guide for Consulting and Professional Services serves as an invaluable and indispensable guide for everyone in the business of selling professional and consulting services....
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How Clients Buy
- A Practical Guide to Business Development for Consulting and Professional Services
- By: Tom McMakin, Doug Fletcher
- Narrated by: Barry Abrams
- Length: 6 hrs and 34 mins
- Unabridged
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How Clients Buy is the much-needed guide to selling your services. If you're one of the millions of people whose skills are the "product," you know that you cannot be successful unless you bring in clients. The problem is, you're trained to do your job-not sell it. No matter how great you may be at your actual role, you likely feel a bit lost, hesitant, or "behind" when it comes to courting clients, an unfamiliar territory where you're never quite sure of the line between under- and over-selling. This book comes to the rescue with real, practical advice for selling what you do.
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Nothing new and no nuggets
- By Honest Views on 16-06-21
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How Clients Buy
- A Practical Guide to Business Development for Consulting and Professional Services
- Narrated by: Barry Abrams
- Length: 6 hrs and 34 mins
- Release date: 28-05-19
- Language: English
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How Clients Buy is the much-needed guide to selling your services. If you're one of the millions of people whose skills are the "product," you know that you cannot be successful unless you bring in clients. The problem is, you're trained to do your job-not sell it....
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Never Say Sell
- How the World's Best Consulting and Professional Services Firms Expand Client Relationships
- By: Tom McMakin, Jacob Parks
- Narrated by: Steve Menasche
- Length: 10 hrs and 14 mins
- Unabridged
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Never Say Sell explains how to scale individual engagements into long-term business relationships. Cowritten by Tom McMakin, the coauthor of How Clients Buy and expert in account development, and colleague Jacob Parks, this book provides insights into how key rainmakers at firms like Accenture and IBM drive growth from existing relationships. Never Say Sell is a business development guide for professional service providers like consultants, accountants, and lawyers, whether they are sole proprietors or members of account teams tasked with expanding key accounts.
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Never Say Sell
- How the World's Best Consulting and Professional Services Firms Expand Client Relationships
- Narrated by: Steve Menasche
- Length: 10 hrs and 14 mins
- Release date: 17-11-20
- Language: English
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Never Say Sell is a business development guide for professional service providers like consultants, accountants, and lawyers, whether they are sole proprietors or members of account teams tasked with expanding key accounts....
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AWS Certified Cloud Practitioner Study Guide with 500 Practice Test Questions: Foundational (CLF-C02) Exam, 2nd Edition
- By: Ben Piper, David Clifton
- Narrated by: Ray Greenley
- Length: 10 hrs and 49 mins
- Unabridged
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In the newly revised second edition of AWS Certified Cloud Practitioner Study Guide: Foundational (CLF-C02) Exam, a team of veteran IT professionals and educators delivers an up-to-date and easy-to-follow introduction to Amazon's industry-leading cloud technology and the introductory certification exam that demonstrates your understanding of it. The AWS Certified AWS Certified Cloud Practitioner Study Guide is an essential resource for any IT professional that works directly with Amazon Web Services, as well as students in IT fields.
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AWS Certified Cloud Practitioner Study Guide with 500 Practice Test Questions: Foundational (CLF-C02) Exam, 2nd Edition
- Narrated by: Ray Greenley
- Length: 10 hrs and 49 mins
- Release date: 05-03-24
- Language: English
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A team of veteran IT professionals and educators delivers an up-to-date and easy-to-follow introduction to Amazon's industry-leading cloud technology and the introductory certification exam that demonstrates your understanding of it....
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There's a Customer Born Every Minute
- P.T. Barnum's Amazing 10 "Rings of Power" for Creating Fame, Fortune, and a Business Empire Today - Guaranteed!
- By: Joe Vitale, Jeffrey Gitomer - foreword
- Narrated by: Steve Menasche
- Length: 9 hrs and 5 mins
- Unabridged
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There's a Customer Born Every Minute reveals the lost wisdom of famous entrepreneur and showman, P. T. Barnum. Barnum was much more than a showman; he was a dedicated businessman and entrepreneur with a razor-sharp mind. In this delightful and absorbing new edition, Joe Vitale reveals the secrets of Barnum's success and shares the 10 key business practices that Barnum developed and lived by.
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There's a Customer Born Every Minute
- P.T. Barnum's Amazing 10 "Rings of Power" for Creating Fame, Fortune, and a Business Empire Today - Guaranteed!
- Narrated by: Steve Menasche
- Length: 9 hrs and 5 mins
- Release date: 28-08-18
- Language: English
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In this delightful and absorbing new edition, Joe Vitale reveals the secrets of P.T. Barnum's success and shares the 10 key business practices that Barnum developed and lived by....
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Startupland
- How Three Guys Risked Everything to Turn an Idea into a Global Business
- By: Mikkel Svane, Carlye Adler
- Narrated by: Christopher Price
- Length: 5 hrs and 20 mins
- Unabridged
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Conventional wisdom says most startups need to be in Silicon Valley, started by young engineers around a sexy new idea and backed by VC funding. But as Mikkel Svane reveals in Startupland, the story of founding Zendesk was anything but conventional. Founded in a Copenhagen loft by three 30-something friends looking to break free from corporate doldrums, Zendesk Inc. became one of the hottest enterprise software companies, rapidly growing with customers in 150 countries. But its success was anything but predestined.
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Startupland
- How Three Guys Risked Everything to Turn an Idea into a Global Business
- Narrated by: Christopher Price
- Length: 5 hrs and 20 mins
- Release date: 27-07-20
- Language: English
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Conventional wisdom says most startups need to be in Silicon Valley, started by young engineers around a sexy new idea and backed by VC funding. But as Mikkel Svane reveals in Startupland, the story of founding Zendesk was anything but conventional....
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LinkedIn the Sandler Way
- 25 Secrets That Show Salespeople How to Leverage the World’s Largest Professional Network
- By: Sandler Systems Inc.
- Narrated by: Sean Pratt
- Length: 1 hr and 54 mins
- Unabridged
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LinkedIn the Sandler Way, the first audiobook release from Sandler Training and LinkedIn, offers powerful, cutting-edge best practices for effective social selling with LinkedIn. Its 25 discussions uncover big ideas for prospecting and selling online - ideas that typically haven't yet become part of a sales team's daily culture. Within just a few days, you can learn, adopt, and model these LinkedIn best practices so that they become consistent behaviors for everyone in your organization who sells for a living.
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Helpful, but also one long sales pitch
- By Allan Rennebo Jepsen on 04-05-19
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LinkedIn the Sandler Way
- 25 Secrets That Show Salespeople How to Leverage the World’s Largest Professional Network
- Narrated by: Sean Pratt
- Length: 1 hr and 54 mins
- Release date: 01-12-17
- Language: English
- Social selling is easier than you think. LinkedIn the Sandler Way, the first audiobook release from Sandler Training and LinkedIn, offers powerful, cutting-edge best practices....
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Stay the Course
- The Story of Vanguard and the Index Revolution
- By: John C. Bogle
- Narrated by: Henry Strozier
- Length: 11 hrs and 5 mins
- Unabridged
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The story the Vanguard Group as told by its founder, legendary investor John C. Bogle, Stay the Course traces the history of Vanguard - the largest mutual fund organization on Earth. An engaging blend of company history, investment perspective, and personal memoir, this book provides a fascinating look into the mind of an extraordinary man and the company he created.
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Awful
- By Matt on 25-07-19
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Stay the Course
- The Story of Vanguard and the Index Revolution
- Narrated by: Henry Strozier
- Length: 11 hrs and 5 mins
- Release date: 28-02-19
- Language: English
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The story the Vanguard Group as told by its founder, legendary investor John C. Bogle, Stay the Course traces the history of Vanguard - the largest mutual fund organization on Earth....
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Life in the UK Test 2024
- The Complete & Updated Exam Study Guide - Practice With 800+ Official Style Questions & Answers
- By: GreatBrit Education
- Narrated by: Christopher Kendrick
- Length: 8 hrs and 16 mins
- Unabridged
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The Life in the UK Test is hard - there's no denying that. In fact, data shows that more than 30% of people fail on their first time. We understand your reasons for staying in the UK - it's a tremendous country offering incredible opportunities for families, workers, and business owners. But your next hurdle is passing the Life in the UK Test. So, what can you do to improve your chances? Our comprehensive guide was created to guide you through passing the exam as fast & as easily as possible.
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Great narrated
- By CLAUDIU COSMA on 10-04-24
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Life in the UK Test 2024
- The Complete & Updated Exam Study Guide - Practice With 800+ Official Style Questions & Answers
- Narrated by: Christopher Kendrick
- Length: 8 hrs and 16 mins
- Release date: 03-12-23
- Language: English
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The Life in the UK Test is hard - there's no denying that. In fact, data shows that more than 30% of people fail on their first time....
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Winning the Professional Services Sale
- Unconventional Strategies to Reach More Clients, Land Profitable Work, and Maintain Your Sanity
- By: Michael W. McLaughlin
- Narrated by: Andy Paris
- Length: 7 hrs and 4 mins
- Unabridged
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In recent years, professional services providers have had to rethink their sales methods and adapt to profound changes in the way clients buy services. In response, Winning the Professional Services Sale argues for fundamental changes in the seller's mindset and sales strategies. Rather than pressing the sale, salespeople must help clients buy - the way that works best for each client. This new approach gives buyers what they now want in a services seller: a consultative problem solver, change agent, and solution integrator, all rolled into one.
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Winning the Professional Services Sale
- Unconventional Strategies to Reach More Clients, Land Profitable Work, and Maintain Your Sanity
- Narrated by: Andy Paris
- Length: 7 hrs and 4 mins
- Release date: 10-07-20
- Language: English
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An innovative approach to winning more profitable sales in the growing professional services industry....
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Help! I'm a Manager
- A Practical Guide to Success as a First Time People Manager in Professional Services
- By: Sue Willcock
- Narrated by: Lillian Rachel
- Length: 1 hr and 50 mins
- Unabridged
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You’ve spent years training to be an expert in your field. Years hunched over books and articles, writing essays late into the night on the science and art of your chosen profession. Through hard work and determination, alongside lots of experience, you’ve now become pretty good at it. So good in fact, that you have been asked to stop doing it all the time. You’ve been asked to be a manager.
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Excellent
- By Chris Y. on 24-06-23
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Help! I'm a Manager
- A Practical Guide to Success as a First Time People Manager in Professional Services
- Narrated by: Lillian Rachel
- Length: 1 hr and 50 mins
- Release date: 06-02-19
- Language: English
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You’ve spent years training to be an expert in your field. You’ve now become pretty good at it. So good, in fact, that you have been asked to stop doing it all the time. You’ve been asked to be a manager. This is the audiobook that will get you there fast....
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Productize
- The Ultimate Guide to Turning Professional Services Into Scalable Products
- By: Eisha Armstrong
- Narrated by: Paige McKinney
- Length: 4 hrs and 35 mins
- Unabridged
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More and more traditional professional services firms are turning to "productization" as a strategy to grow, improve valuations, and to fend off new digital-first competitors. However, many of them will fail and waste a lot of money in the process. Productize first outlines the "Seven Deadly Productization Mistakes" made when pursuing a product strategy, then provides the blueprint for overcoming each of these missteps. It is designed to be a practical playbook for any leader of a professional services business who wants to successfully accelerate growth.
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Productize
- The Ultimate Guide to Turning Professional Services Into Scalable Products
- Narrated by: Paige McKinney
- Length: 4 hrs and 35 mins
- Release date: 02-04-24
- Language: English
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More and more traditional professional services firms are turning to "productization" as a strategy to grow, improve valuations, and to fend off new digital-first competitors. However, many of them will fail and waste a lot of money in the process.
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999
- My Life on the Frontline of the Ambulance Service
- By: Dan Farnworth
- Narrated by: Mark Hadfield
- Length: 6 hrs and 8 mins
- Unabridged
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Having worked in the emergency services for more than 15 years, Dan Farnworth has seen it all. There was the time he was called to take away a dead body - only for the 'corpse' to jolt back into life and demand to know what he was doing in her house. Earlier in his career, he unwittingly disturbed a crime scene as he shared the sad news of the victim's death with her son.
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The spirit. it's above and beyond
- By Deano on 14-08-24
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999
- My Life on the Frontline of the Ambulance Service
- Narrated by: Mark Hadfield
- Length: 6 hrs and 8 mins
- Release date: 23-01-20
- Language: English
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Having worked in the emergency services for more than 15 years, Dan Farnworth has seen it all. There was the time he was called to take away a dead body - only for the 'corpse' to jolt back into life and demand to know what he was doing in her house....
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Leading for Organisational Change
- Building Purpose, Motivation and Belonging
- By: Jennifer Emery
- Narrated by: Henrietta Meire
- Length: 8 hrs and 5 mins
- Unabridged
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Leading for Organisational Change is an intelligent and practical guide to the human side of merger integration and other organizational change. Building a clear sense of common purpose and then reinforcing it through storytelling can underpin the success of an integration or significant change program. Pulling together the best thinking from neuroscience, psychology, business, and her rich personal experience in 20 years of leading change projects in professional services organizations and other people-centered businesses, author Jennifer Emery presents a framework for change.
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Leading for Organisational Change
- Building Purpose, Motivation and Belonging
- Narrated by: Henrietta Meire
- Length: 8 hrs and 5 mins
- Release date: 31-05-19
- Language: English
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Leading for Organisational Change is an intelligent and practical guide to the human side of merger integration and other organizational change. Building a clear sense of common purpose and then reinforcing it through storytelling can underpin the success of an integration....
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On Call
- A Doctor's Journey in Public Service
- By: Anthony Fauci M.D.
- Narrated by: Anthony Fauci M.D.
- Length: 19 hrs and 12 mins
- Unabridged
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Anthony Fauci is arguably the most famous–and most revered–doctor in the world today. His role guiding America sanely and calmly through Covid (and through the torrents of Trump) earned him the trust of millions during one of the most terrifying periods in modern American history, but this was only the most recent of the global epidemics in which Dr. Fauci played a major role. His crucial role in researching HIV and bringing AIDS into sympathetic public view and his leadership in navigating the Ebola, SARS, West Nile, and anthrax crises, make him truly an American hero.
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The truth
- By Allan Stellar on 13-08-24
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On Call
- A Doctor's Journey in Public Service
- Narrated by: Anthony Fauci M.D.
- Length: 19 hrs and 12 mins
- Release date: 18-06-24
- Language: English
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The memoir by the doctor who became a beacon of hope for millions through the COVID pandemic, and whose six-decade career in high-level public service put him in the room with seven presidents.
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Regular price: £16.99 or 1 Credit
Sale price: £16.99 or 1 Credit
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