Showing results by narrator "Chris Jennings" in All Categories

Join the critically-acclaimed Pantaloons for a Victorian adventure that's so full of fog it's better heard and not seen... Hilarious, tragic and romantic by turns, Dickens' tale is retold by "The Pantaloons" in their own inimitable style directly into your ears.

For sales professionals and business leaders, communicating effectively and authentically is a never-ending struggle, especially when building new business and improving team performance. It’s a struggle with a long-lasting impact, rippling into both profit and reputation. Don’t rely on price discounts and canned pitches to win business. Let your team see and hear authentic leadership so they too can become good leaders.

If this sounds familiar, then this book is for you. The Client Retention Matrix provides practical actions and a proven system for turning high-stress client relationships into long-term, mutually beneficial partnerships. You’ll learn how to onboard new clients for optimal success; how to turn difficult conversations into opportunities for connection; and most importantly for your business, how to get everyone in your organization equipped and motivated to create an all-star client experience.