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  • Choice Hacking

  • How to Use Psychology and Behavioral Science to Create an Experience that Sings
  • By: Jennifer L Clinehens
  • Narrated by: Jennifer Imai
  • Length: 3 hrs and 48 mins
  • 4.8 out of 5 stars (5 ratings)

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Choice Hacking

By: Jennifer L Clinehens
Narrated by: Jennifer Imai
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Summary

What if you could use Nobel prize-winning science to predict the choices your customers will make?

Customer and user behaviors can seem irrational. Shaped by mental shortcuts and psychological biases, their actions often appear random on the surface. In Choice Hacking, we'll learn to predict these irrational behaviors and apply the science of decision-making to create unforgettable customer experiences.
©2020 Jennifer Clinehens (P)2020 Jennifer Clinehens
Business & Careers Economics
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Profile Image for Lucy Wilson

Essential reading

As an aspiring entrepreneur I found this book really valuable.

Jennifer brings theories to life using lots of great examples from big brands, and explains how they can make a difference to your business.

It will help you to make informed choices to improve your business and customer experience whatever size it is.

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Profile Image for Sarah Hill

Great insight into how Behavioural Science can influence UX

I found the book to be well-structured with plenty of examples and case studies throughout. Principles and theories were explained well. Would recommend.

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