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AUTHOR
John A. Goodman
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Strategic Customer Service
- Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
- By: John A. Goodman
- Narrated by: Mark Smeby
- Length: 8 hrs and 31 mins
- Unabridged
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Overall
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Performance
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Story
Any organization can win more customers and increase sales if they would only learn to be more strategic with their customer service. This audiobook teaches listeners how to transcend a good business into a profitable word-of-mouth machine that transforms the bottom line....
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designed more around larger organisations
- By Chris on 11-12-21
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Strategic Customer Service
- Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
- Narrated by: Mark Smeby
- Length: 8 hrs and 31 mins
- Release date: 05-02-19
- Language: English
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Regular price: £12.99 or 1 Credit
Sale price: £12.99 or 1 Credit
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