The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions cover art

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

By: Restaurant Technology Guys Podcast sponsored by Custom Business Solutions
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About this listen

Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com

Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus years later and Jeremy is COO for CBS, in charge of the implementation of technology systems for CBS customers. It’s fair to say that Jeremy is very much in touch with the challenges and issues facing restaurant operators in the area of technology systems. Outside of CBS, Jeremy and his wife Michelle are the busy parents of two boys and two girls. The family’s youngest son was adopted from Uganda. Four kids, youth sports, church and many other activities mean non-stop action at the Julian household. Jeremy is a big fan of baseball and soccer. When not cheering on the kids in sports Jeremy enjoys cooking and watching Food Network.

© 2025 The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
Economics
Episodes
  • Optimizing Restaurant Operations with COGS-Well's Bill Lindsey: From Cost Management to Menu Engineering
    Jul 21 2025

    In this episode of the Restaurant Technology Guides podcast, host Jeremy interviews industry veteran Bill Lindsey, founder of COGS-Well, a company specializing in cost of goods sold software for restaurants. Bill shares insights from his long career in the restaurant industry, which began in 1974 as a restaurant manager and evolved into developing restaurant management software. The discussion covers the basics of back office systems, the importance of managing cost of goods and labor, and strategies for improving profitability, such as menu engineering, waste reduction, and leveraging AI for inventory management. Bill also highlights the unique features and methodologies of COGS-Well, designed to set up inventory systems quickly and efficiently while maintaining high data quality through auditing teams. Additionally, the episode emphasizes the importance of partnering with vendors, leveraging rebates, and making data-driven decisions. For more information and a demo of COGS-Well's solutions, listeners are encouraged to visit their website and dedicated landing page.

    00:00 Introduction and Welcome

    00:25 Meet Bill Lindsey: Industry Veteran

    01:44 Understanding Back Office Systems

    03:16 Labor and Food Costs: A Balancing Act

    07:09 Impact of Tariffs and Volatility on Food Costs

    13:18 Strategies for Managing Costs

    26:55 Boosting Sales with Desserts and Appetizers

    28:06 Leveraging Rebate Programs for Extra Income

    30:58 Reducing Waste with AI and Donations

    35:38 Introduction to Cogswell's Unique Approach

    37:00 Setting Up and Managing Inventory Efficiently

    44:01 Optimizing Menu and Labor Costs

    52:03 The Importance of Partnering and Data-Driven Decisions

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    55 mins
  • Revolutionizing Restaurant Operations with TechRyde's Sandeep
    Jul 14 2025

    In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian sits down with Sandeep, the founder of TechRyde, to discuss how his innovative middleware solutions are transforming guest engagement and connectivity in the restaurant industry. Sandeep shares his journey from being a technology and POS installer to creating a comprehensive middleware that integrates various apps with POS systems to streamline kitchen operations, reduce labor costs, and ensure on-time deliveries. They delve into the benefits of kitchen automation, real-time data analysis, AI integration, and the impressive ROI achieved by clients using TechRyde's systems. The episode concludes with success stories and insights into the future of restaurant technology.

    00:00 Techryde

    00:14 Introduction and Guest Introduction

    01:33 Sandeep's Background and Journey

    03:22 Tech Ride: Concept and Evolution

    05:11 Kitchen Automation and Middleware Solutions

    08:06 Real-Time Data and Machine Learning in Restaurants

    14:37 Importance of Kitchen Automation Systems

    24:46 Future of AI in Restaurant Technology

    27:07 Contact Information and Closing Remarks



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    33 mins
  • Transforming Restaurant Experiences with Personalization: Insights from Every Bite Co-Founders
    Jul 7 2025

    In this episode of the Restaurant Technology Guides podcast, host Jeremy Julian speaks with co-founders Lucy Logan and Sid Conklin from Every Bite. They discuss their innovative solutions for restaurant menus focused on personalization and food safety to better cater to a growing population with dietary restrictions and allergies. The smart menu technology offers a seamless, low-effort integration into existing restaurant systems, improving guest experiences and driving higher conversion rates. This episode dives deep into the impact of personalization in the dining industry, the technology behind Every Bite, and how simple it is for restaurants to implement these changes while enhancing guest satisfaction and loyalty.

    00:00 Everybite

    01:18 Introduction and Welcome

    01:47 Meet the Entrepreneurs: Lucy and Sid

    04:03 The Problem with Static Menus

    05:06 The Birth of Every Bite

    05:58 The Scale of Dietary Restrictions

    08:08 Personalization in the Digital Age

    09:41 Smart Menus: A Game Changer

    14:54 Mobile and In-Store Experience

    16:36 The Power of Customization

    19:35 Seamless Integration for Restaurants

    20:55 Introduction to PDF Import and Smart Menu

    21:44 AI and Machine Learning in Menu Personalization

    22:14 Simplifying Menu Updates for Restaurants

    23:41 Real-Time Menu Sync and Automation

    25:46 Enhancing Staff and Guest Experience

    27:53 Onboarding and Personalization Process

    29:48 Marketing and Customer Engagement

    35:39 Voice Search and Future Innovations

    38:14 Conclusion and Call to Action

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    39 mins
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