When your team are faced with a crisis, you want them to be prepared. But how do you build those capabilities when crises are rare, and you hope they never occur?

In this week’s episode of The Mind Tools L&D Podcast, Ross G and Owen explore the use of simulations to build capability. We’re joined by Chris Peschanel, who ran crisis management at Bayer Pharmaceuticals for 12 years, and by Phil Willcox from St8 of Play.

We discuss:

· why simulations are the best approach for developing real-world skills in crisis management

· the role that emotions play in making these learning experiences memorable

· what a simulation sounds like in practice and how to create your own.

You can find out more about simulations from St8 of Play.

In ‘What I Learned This Week’, Owen shared how GiveDirectly increase donations.

Ross discussed Trung Phan’s newsletter on Duolingo’s priorities.

Phil discussed the paper: Chang, C. C., & Yang, S. T. (2024). Learners’ positive and negative emotion, various cognitive processing, and cognitive effectiveness and efficiency in situated task-centered digital game-based learning with different scaffolds. Interactive Learning Environments, 32(9), 5058-5077.

For more from us, including details of our new Manager Skill Builder, visit mindtools.com.

There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work.

Connect with our speakers 

If you'd like to share your thoughts on this episode, connect with us on LinkedIn:

· Ross Garner

· Owen Ferguson

· Phil Willcox

· Chris Peschanel

Hello listeners! No new episode this week, but we wanted to revisit this 2018 classic with Dom Price, from Atlassian.

It'll help you think about whether the habits and behaviors that have helped you navigate the world to this point, are still useful today.

Regular show notes below.

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In the early stages of our careers we learn how to do our jobs, manage office politics and earn promotion. But those habits and behaviours that initially help us advance can become a burden. We end up in meetings because it used to be important to show face, and not because they're an effective use of our time.

In this week's GoodPractice Podcast, Ross G and Owen speak to Dom Price, Futurist at software developer Atlassian, about his approach to 'unlearning' habits and behaviours.

If you'd like to share your thoughts on the show, you can find us all on LinkedIn.

The Atlassian Team Playbook is available at: https://www.atlassian.com/team-playbook

For a fun insight into how Atlassian team members speak to one another, see: https://www.atlassian.com/blog/inside-atlassian/teamwork-data-visualization

Owen's 'What I Unlearned This Week' covered Johann Hari's Guardian piece on depression. The original article is here: https://www.theguardian.com/society/2018/jan/07/is-everything-you-think-you-know-about-depression-wrong-johann-hari-lost-connections

And, for balance, the counter argument is here: https://www.theguardian.com/science/brain-flapping/2018/jan/08/is-everything-johann-hari-knows-about-depression-wrong-lost-connections

For more from us, including access to our back catalogue of podcasts, visit mindtoolsbusiness.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work