Amidst the complexities of Europe's healthcare system, innovation and technology are transforming the future of patient care in Italy and beyond.

In this episode of the Straight Out of Health IT podcast, Christopher Kunney welcomes Giorgia Pezzotta, a health and innovation engineer who is a Strategy and Marketing Associate at Doctolib, currently scaling Siilo, a medical communication app for healthcare professionals in Italy. Together, they explore challenges and opportunities within the European healthcare technology ecosystem, with a focus on Italy.

Giorgia shares her personal journey into healthcare, driven by her family's experiences with chronic illness, the impact of COVID-19 in her village, and her own health transformation. She highlights key challenges in the European healthcare system, including digital literacy, bureaucracy, and fragmented healthcare regulations. Giorgia discusses initiatives like the European Health Data Space and Italy’s Electronic Health Record, aimed at improving patient data sharing and digital health management.

Within their conversation, they also touch on cybersecurity, with Giorgia explaining the importance of tools like Doctolib Siilo for secure communication among healthcare professionals. They discuss the slow pace of innovation in public healthcare due to bureaucracy but acknowledge advancements in virtual care and telemedicine, especially post-pandemic. Giorgia concludes by advising professionals to find their purpose and form meaningful connections, emphasizing that each healthcare system has unique challenges and opportunities for innovation.

Tune in for insights on navigating Europe's evolving healthcare landscape and the power of technology to drive lasting change!

Patients must take an active role in advocating for their own health and well-being.

In this episode of the Straight Out of Health IT podcast, Nancy J. Lewis, president of Progressive Techniques Incorporated, discusses patient advocacy, self-empowerment in healthcare, and the importance of personal responsibility for health. Her personal experiences with healthcare made her realize the importance of advocating for herself and ensuring her concerns were addressed. However, those experiences also showed her healthcare professionals sometimes lack the emotional intelligence and sensitivity needed to understand their patients’ needs fully.

Nancy stresses the importance of asking questions, seeking second opinions, and being proactive about understanding medical results. She also highlights that patients should take personal accountability for their health by improving diet, exercise, and lifestyle choices. Physicians, she notes, should be patient and provide clear information to help patients make informed decisions.

Nancy also talks about her company, Progressive Techniques Incorporated, which focuses on management development training, emotional intelligence, leadership, diversity, and inclusion. She emphasizes the importance of faith, positivity, and surrounding oneself with uplifting people. Finally, she urges listeners to be their best advocates, stressing the significance of taking charge of one's health.

Tune in as we explore the power of asking the right questions, taking control of your health journey, and how emotional intelligence can transform patient care!

Workplace violence in healthcare requires a comprehensive approach, including improved reporting, supportive policies, technology, and legal protections, to create a safer and more respectful environment for healthcare professionals.

For this episode of the Straight Out of Health IT podcast, Dr. Rhoda Collins, Chief Nursing Officer at Kontakt.io, has a conversation with host Christopher Kunney about the rising issue of workplace violence against healthcare professionals. Dr. Collins explains that most workplace violence involves verbal abuse from patients, although physical assaults and lateral violence (among colleagues) also occur. She emphasizes the need to remove the stigma around reporting incidents and create a culture where workers feel safe seeking help.

Dr. Collins identifies stress as a key driver of coworker-to-coworker violence and notes that improvements in diversity, inclusion, and communication have reduced such incidents over the years. She mentions the role of professional organizations and guidelines, such as those from the Joint Commission, which help hospitals address violence. Technology, such as wearable distress buttons, is also playing a growing role in preventing violence by enabling quick responses in emergencies.

Towards the end, Dr. Collins discusses legal measures, including laws that classify healthcare workplace violence as a felony in 32 states. She also encourages advocacy for federal legislation and promotes resources from organizations like the American Nurses Association and Emergency Nurses Association to help healthcare workers and institutions better handle workplace violence. It is the collective responsibility of communities, healthcare administrators, and lawmakers to ensure a safer environment for healthcare professionals.

Tune in to learn about the growing issue of workplace violence against healthcare workers and how we can work together to create safer, more supportive environments for those who care for others!

Resources

• Connect with Dr. Rhonda Collins on LinkedIn here.

• Visit Kontakt.io!

  
  

  Check out these risk assessment tools for workplace violence against healthcare professionals by the American Nurses Association, the American Organization of Nurse Leaders, the Emergency Nurses Association, and the CDC.