Shannon Waller's Team Success

By: Shannon Waller
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  • Summary

  • Shannon Waller, author of The Team Success Handbook, has been the entrepreneurial team expert at Strategic Coach® since 1995. Shannon Waller’s Team Success podcasts are a series of insights around teamwork and success that she’s gained from working with entrepreneurs.
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Economics Leadership Management
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Episodes
  • The Hidden Cost Of Guilt In Leadership: How To Break Free And Thrive

    The Hidden Cost Of Guilt In Leadership: How To Break Free And Thrive
    Dec 19 2024
    Do you take the time to acknowledge your team’s contributions, or do you overlook their strengths? In this episode, Shannon Waller explores the transformative power of genuine praise in the workplace. Discover how effective recognition can improve team morale, fuel innovation, and drive overall success in your business. Download Episode Transcript Show Notes: Is guilt a necessary emotion, or is it just a societal construct that holds us back? Entrepreneurs can get overwhelmed because they hold on to tasks they feel guilty about delegating. Take notice of people who are isolating themselves: are they feeling remorse, regret, or shame? Excessive or misplaced guilt leads to negative self-perception and stress without resulting in constructive change. Is misplaced guilt preventing you from taking positive action and making progress? To avoid situations that will lead to guilty feelings, stay away from commitments where you cannot easily deliver on what’s needed—in other words, stay within areas of your Unique Ability® and strengths. Learning about herself through her Kolbe, PRINT®, and CliftonStrengths® profiles has directed Shannon toward areas that result in more productivity, more profitability, and creating more value. Common triggers include failing to meet personal or professional expectations and neglecting personal well-being in favor of work commitments. Cultural and societal factors contribute significantly to feelings of guilt, often rooted in childhood experiences. Strategies To Overcome Or Avoid Guilt: Reframe Your Mindset Question your beliefs about guilt: Is it really true that you’re failing if you don’t respond immediately? Does what you’re feeling match the urgency of the situation? Set Clear Boundaries Establishing boundaries between work and personal life is crucial for maintaining mental health. Free Days™ are essential for rejuvenation; without them, we risk burnout by constantly checking that nothing slips by at work. Communicate Expectations Clearly communicate your expectations with team members regarding response times to avoid causing unnecessary guilt. Also be clear with your clients about not being available 24/7. Have Confidence To Say No When opportunities don’t align with your priorities, it’s okay to say no graciously. Be Compassionate With Yourself If you’re not making mistakes, you’re not taking risks and, therefore, not growing. If you own a mistake, forgive yourself and ask forgiveness of others, then take steps to ensure you don’t make the same mistake again. You’re not failing; you’re learning. Build A Supportive Network Shame isolates people. A support network helps people grow. Instead of criticizing the person, look to what the behavior was that didn’t work and solutions for improvement. Let Go Of Control You can be in charge, providing energy and electricity, but you don’t need to be in control of everything. Great leaders aren’t perfect; they’re honest, provide direction, and don’t make people feel guilty when they’re not perfect. Encourage the team to play offense, not defense so they won’t be made to feel shame, regret, and remorse. Shannon’s recipe for no guilt: center yourself doing your best work with your best audience. Resources: Kolbe PRINT CliftonStrengths
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    22 mins
  • The Value Of Praise: How Acknowledgment Fuels Success

    The Value Of Praise: How Acknowledgment Fuels Success
    Dec 5 2024
    Do you take the time to acknowledge your team’s contributions, or do you overlook their strengths? In this episode, Shannon Waller explores the transformative power of genuine praise in the workplace. Discover how effective recognition can improve team morale, fuel innovation, and drive overall success in your business. Download Episode Transcript Show Notes: Effective praise is a powerful tool for leaders: Acknowledging achievements creates a positive and collaborative environment and encourages continued excellence among your team members. Praise should be genuine and heartfelt: Authenticity is crucial; insincere praise can be perceived as manipulative and may damage trust within your team. Recognize individual strengths: Everyone has unique strengths, and acknowledging these not only boosts confidence and morale but also reinforces the value each person brings to the team. Immediate recognition is key: Timely praise reinforces positive behavior and creates a stronger connection between actions and acknowledgment. Understand how your team prefers to receive praise: Some people appreciate public recognition, while others prefer private acknowledgments or handwritten notes. Knowing their preferences strengthens the impact of your praise. Specificity matters: Instead of vague compliments, provide detailed feedback about what was done well. This helps to clarify expectations and reinforces good work. Acknowledge the effort behind achievements: Recognizing the challenges or obstacles someone overcame to achieve results adds depth to your praise and shows that you value their hard work. Use praise as a developmental tool: Highlighting what people do well can encourage them to build on those strengths and pursue further growth in their roles. Create a culture of appreciation: Regularly practicing praise within your team creates an atmosphere where everyone feels valued and motivated to contribute their best work. Encourage peer-to-peer recognition: Fostering an environment where team members acknowledge one another’s contributions can improve collaboration and strengthen relationships within the team. Resources: The Collaborative Way® Perplexity The 4 C’s Formula by Dan Sullivan Unique Ability®
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    23 mins
  • Why “Busy” Is A Useless Word

    Why “Busy” Is A Useless Word
    Nov 21 2024
    Have you ever noticed that the word “busy” is often used as an excuse and stops further action and progress? In this episode, Shannon Waller tackles this word that’s all too common in our vocabularies, yet is significantly unproductive. Join Shannon on this productive rant to discover why we should eliminate this word from our conversations and how we can communicate more effectively about our time and priorities. Download Episode Transcript Show Notes: The Problem With “Busy” Busy is a stop sign in conversations, offering no real information or specificity. What “Busy” Really Means When we say we’re busy, we’re often saying something isn’t a priority for us. “Busy” As A Statement Of Overwhelm Recognize busy for what it often is—a statement of feeling overwhelmed. What is truly overwhelming us? Let’s address those specific issues. The Cultural Implication Of “Busy” Society often pressures us to appear busy as a badge of honor. But being busy doesn’t equate to being productive or profitable. “A tightly scheduled entrepreneur cannot transform.” Dan Sullivan “Busy” As An Excuse Using busy as an excuse can lead to missed opportunities. Saying we’re busy may be a less-than-transparent way of avoiding things we don’t want to do. Strive for honesty and clarity in your commitments and desires. Taking Action 1. Productive, Useful Relationships When someone labels you as busy, engage in a curious and open conversation to explore why they perceive you that way. This can uncover assumptions and lead to a healthier relationship by understanding each other’s time and priorities. 2. Self-Coaching Through “Busy” Feeling busy? Coach yourself through what’s really going on and what’s overwhelming you. Then, reprioritize your commitments to align with your true values, goals, or three crucial results. 3. Communicate Transparently “That’s not a priority for me right now” is more authentic and constructive than “I’m busy.” 4. Build In Space To Connect Even if you have an “energetic,” lily pad calendar with back-to-back meetings, you can also build in buffer time to reflect, decompress, offload, and check in with people. We want to hear from you! Has this conversation about busy struck a chord with you? Do you have strategies for communicating more effectively about your time and priorities? Share your thoughts and experiences with us at questions@strategiccoach.com.
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    9 mins

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