How do you keep a family pharmacy thriving in today’s fast-paced world? Discover the secrets behind Penny’s Prescription Shop as we chat with Gina Pinney and her son Spencer, the dynamic duo carrying forward a legacy of personalized, community-focused service in Northeast Tennessee. Gina shares her heartfelt journey of following in her father Carl Markham's footsteps, acquiring Moore's Pharmacy, and rebranding it to Pinney's Prescription Shop. Meanwhile, Spencer takes us down memory lane, recounting his early days of working in the pharmacy at just 16 and his evolution into a passionate pharmacist dedicated to upholding the family's high standards. Together, they exemplify the importance of family, tradition, and a deep-rooted commitment to their community.

Ever wondered what goes into compounding effective skincare creams? Gina and Spencer open up about their specialized line of day and night creams, rich in essential vitamins and antioxidants. They also share insights into running a family-owned business and Spencer’s innovative marketing strategies, including creative social media campaigns that have won hearts and minds. From a spirited “vaccinator vs. the flu” campaign to a fun-filled caveman-themed promotion, get a glimpse of the passion and dedication that drives Penny’s Prescription Shop. This episode is a treasure trove of wisdom on maintaining family traditions, growing a community business, and the art of compounding skincare.

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