Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.

Simplify payments. Streamline operations. Check out 360payments.com today!

In this episode, Lucas and David are joined by David Martin, an experienced shop owner and board member of the Southwest Automotive Professionals (SWAP). David shares how growing up working in his father's shop instilled a strong work ethic and shaped his views on leadership and teamwork. The conversation covers the importance of embracing ongoing industry training, both for business owners and their teams, and how grassroots organizations like SWAP play a pivotal role in elevating the trade through education, networking, and community building.

00:00 From Childhood Worker to Owner

03:09 Generational Shift in Work Ethic

08:36 Adapting Business with Technology

09:25 "Family Business Turnaround at Event"

12:47 "Resolving Issues Through Communication"

18:32 "Building Community Among Auto Shops"

22:09 Industry Support Through Peer Discussions

23:27 Managing Overwhelm with Clarity

26:10 Mentorship and Embracing New Roles

30:39 Training Insights Guaranteed

32:54 "Founder Syndrome Explained: Letting Go"

38:09 Mismanaged Businesses Struggling To Succeed

40:16 Learning from Mistakes and Mentors

44:42 Grandma's Commercial Kitchen Habits

47:49 Understanding Empathy Through Connection

51:51 Join for Support, Community, Mission

53:04 Elevating the Auto Repair Industry

56:20 Unified Teamwork Achieves Success

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.

Simplify payments. Streamline operations. Check out 360payments.com today!

In this episode, Lucas Underwood chats with Tannar and Kassiady Markham, who share the challenges they faced while managing their automotive business. Tannar opens up about the impulsive behaviors that led to personal and business struggles, detailing the tense dynamic with a former business partner nearly bringing the shop to its knees. Meanwhile, Kassiady provides insights into the tough choices they had to make as a family, pushing for stability while Tannar sought help for his mental health.

00:00 Transitioning from Employee to Owner

06:50 Business Lessons from Pricing Mistakes

16:10 Unheeded Warnings and Consequences

18:18 Choosing Family Over Business

26:37 Employee Compatibility Over Skill

28:08 "Leaving Stress at Work"

37:41 Consistent Pay and Bonus Clarity

41:02 Cycle of Stress Impacting Business

48:22 "Building Systems for Better Decisions"

49:44 Choosing Elite for Personal Coaching

57:58 Eye-Opening Conversations Spur Growth

01:00:18 Maximize Efficiency Before Expanding

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into one sleek, digital platform.

Simplify payments. Streamline operations. Check out 360payments.com today!

In this episode, Lucas and David are joined by Joseph Schindler at the Institute Summit 2025. Joseph shares his journey of taking over the family automotive business, discussing the challenges of modernizing operations and the importance of having processes in place. He highlights the role of technology in enhancing customer experiences and maintaining business growth. For those considering taking over a family business or transitioning into a leadership role, this episode offers valuable insights and lessons from Joseph's experience.

00:00 Navigating Family Business Technology Integration

07:33 Family Business Tech Ownership Challenge

14:19 Bare-Bones Profitable Business Model

18:06 "Perfection and Imperfection"

25:54 Pregnancy Troll Posts Go Viral

28:52 Maximize Viewer Session Time

36:20 Business Disruption Through Uninformed Changes

40:09 Empowering Decision-Making Responsibility

43:45 Rethinking Strategy and Execution

49:12 "Prospective Guest: Hardcore EOS Expert"

57:26 Family Business Transition Advice

01:00:42 The Importance of Humility