• 413: Therapy Search is BROKEN w/ Colleen Marshall from Two Chairs

  • Sep 6 2024
  • Length: 54 mins
  • Podcast

413: Therapy Search is BROKEN w/ Colleen Marshall from Two Chairs

  • Summary

  • Revolutionizing Therapy: Colleen Marshall on Two Chairs' Matching Process

    In this episode of the Hardcore Self Help Podcast, Dr. Robert Duff interviews Colleen Marshall, Chief Clinical Officer at Two Chairs, a company dedicated to improving the therapy experience through innovative matching processes and measurement-based care. They discuss the current challenges in finding a suitable therapist, the importance of therapeutic alliance, and how Two Chairs' approach significantly improves client retention rates. Colleen also shares insights into her background, the systematic changes needed in therapy cultures, and the importance of culturally responsive training. Listeners will gain a better understanding of how Two Chairs is transforming mental health care by ensuring clients find the right therapist for their specific needs and continually measure treatment progress.

    00:00 The Broken Process of Finding a Therapist

    01:04 Introducing Two Chairs: Revolutionizing Therapy Matching

    01:52 Meet Colleen Marshall: Chief Clinical Officer at Two Chairs

    02:44 Colleen's Journey in Mental Health and Innovation

    06:22 The Importance of Therapeutic Alliance and Matching

    10:17 How Two Chairs Ensures Effective Therapy

    16:53 Challenges and Successes in Implementing Measurement-Based Care

    28:56 Balancing Wellness and Specialty Training

    29:23 Efficient Care and Graduation Goals

    31:03 Insurance and Access to Therapy

    32:04 Therapist's Role in Client Progress

    33:52 Matching Clients with the Right Therapist

    36:07 Navigating Therapy Models and Approaches

    47:13 Two Chairs: Availability and Process

    51:11 Future of Therapy and Cultural Responsiveness

    53:36 Conclusion and Final Thoughts

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