The Service Desk Handbook cover art

The Service Desk Handbook

A Guide to Service Desk Implementation, Management, and Support

Preview
LIMITED TIME OFFER

3 months free
Try for £0.00
£8.99/mo thereafter. Renews automatically. Terms apply. Offer ends 31 July 2025 at 23:59 GMT.
Pick 1 audiobook a month from our unmatched collection.
Listen all you want to thousands of included audiobooks, Originals, and podcasts.
Access exclusive sales and deals.
Premium Plus auto-renews for £8.99/mo after 3 months. Cancel monthly.

The Service Desk Handbook

By: Sanjay Nair
Narrated by: Stephen Perring
Try for £0.00

£8.99/mo after 3 months. Offer ends 31 July 2025 23:59 GMT. Cancel monthly.

Buy Now for £6.99

Buy Now for £6.99

Confirm Purchase
Pay using card ending in
By completing your purchase, you agree to Audible's Conditions of Use and authorise Audible to charge your designated card or any other card on file. Please see our Privacy Notice, Cookies Notice and Interest-based Ads Notice.
Cancel

About this listen

The Service Desk Handbook: A Guide to Service Desk Implementation, Management, and Support provides operational guidance for implementing, managing, and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organization’s needs.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2020 IT Governance Publishing Ltd (P)2023 IT Governance Publishing Ltd
Management

Listeners also enjoyed...

Quality Assurance cover art
Agile Project Management cover art
Never Deliver Another Cr@p Project Ever Again! cover art
The Fast Forward MBA in Project Management, 5th Edition cover art
The AMA Handbook of Project Management, Fifth Edition cover art
Nine Steps to Success cover art
ITIL Foundation Essentials ITIL 4 Edition cover art
ISO27001/ISO27002: A Pocket Guide cover art
The Agile PMO cover art
ITIL Lifecycle Essentials cover art
ITIL® 4 Direct, Plan and Improve (DPI) cover art
Essential CISM: Updated for the 16th Edition CISM Review Manual cover art
Simple PMP cover art
An Introduction to Information Security and ISO 27001 (2013): A Pocket Guide cover art
Prepare for the ISACA Certified Information Security Manager Exam cover art
Site Reliability Engineering cover art
No reviews yet